1. Ski Course

Ski Course: Ski course: Refers to all INSPIRED TO SKI courses described on the INSPIRED TO SKI website.

Agreeing To The Booking Conditions

By booking a ski course either by telephone, post or email you will be agreeing to these booking conditions. If you are booking on behalf of others you will also be taking on responsibility that the other members of your group have read and agree to these booking conditions. Please read them carefully and if there is anything you are unsure about please contact us immediately. All the booking conditions along with information on our website, brochures and any letters or emails that you have received form the basis for your contract with Inspired To Ski Ltd.

Liability

Inspired To Ski uses the services of instructors and mountain guides to provide the service as advertised on the Inspired To Ski website. They are qualified through their governing body in their country of residence or the country in which they provide their service. Their membership through their professional organisation includes insurance to provide the services they have been qualified to deliver. They are not employees of Inspired To Ski. Therefore when under their care your contract is directly with them. Should you be involved in any dispute involving an instructor or mountain guide where the dispute involves insurance then this will be direct with the organisation that provides their insurance not Inspired To Ski. In these booking conditions all mention of instructors and mountain guides are those that are working on behalf of Inspired To Ski and are not Inspired To Ski employees. Where we provide only one component we undertake to use reasonable care and skill in the selection of the provider but we shall not be vicariously liable for their acts of negligence.

Accepting Risks

By booking on an Inspired To Ski Course you will be taking advantage of a huge mount of experience and expertise. The instructors who work on behalf of Inspired To Ski are very skilled at developing performance as described on the Inspired To Ski website. Both the instructors and mountain guides are well trained in the safety aspects of skiing in the mountains. They can advise, help and lead you. However skiing involves an element of risk, which you must accept as inherent to the sport. You must take responsibility over your own actions and decisions when skiing on the mountain either by yourself or within an Inspired To Ski group. It is known that accidents do happen as part of skiing. By booking on an Inspired To Ski course you will be accepting the risk involved and accepting that an accident may happen. You will also be responsible for accepting whether to take part in any activity whether; an exercise, a particular technique, skiing a particular slope, skiing a particular speed, skiing particular snow textures. In race training you will also be accepting whether to ski a particular course and what speed to ski at. Inspired To Ski and the instructors and mountain guides working on behalf of Inspired To Ski cannot be held responsible for accidents. If at any point you wish to not take part in an activity for any reason then you must let the instructor or mountain guide know immediately.

Responsibility And The FIS Code Of Conduct

All skiers must ski in accordance with the FIS Skiers Code Of Conduct. This is shown towards the later part of these booking conditions. Each member of the group has the responsibility to ski in accordance with these rules. Inspired To Ski and the instructors and mountain guides working on behalf of Inspired To Ski are not responsible for how each skier chooses to ski. If you are involved in an accident involving another member of the group. Inspired To Ski and the instructor or mountain guide working on behalf of Inspired To Ski cannot be held responsible.

On Snow Course Cancellation Due To Extreme Weather

Occasionally due to extreme weather conditions all the ski lifts in the resort may be closed. If we are unable to run our on-snow training we will supplement this with other off-snow activities. The off-snow activities may not be to the equivalent time that the ski course is advertised. We cannot give refunds for any on-snow time missed due to lift closure. Check your insurance policy as it may cover you for lift closure.

Cancellation Due To Inabiltiy to Travel

Occasionally due to unforeseen circumstances, weather conditions, climate issues, circumstances beyond our control, clients may not be able to get to resort to attend our course. All our courses are pre booked and pre paid in the UK and we cannot issue a refund for the course element unless cancellation is made 8 weeks prior to departure. ( see cancellation section ).

Opting Out

If you think you may opt out of a session for any reason please aim to do so before the start of the session and if possible let the instructor or mountain guide working on behalf of Inspired To Ski or an Inspired To Ski representative know before hand. If you choose to opt out during a session, the instructor or mountain guide will lead you to a safe place from where you can opt out. From this point you will be accepting all responsibility for yourself. Should you have an accident returning to your original destination this will be your responsibility. In certain situations when safety is an issue the instructor or mountain guide will inform you that opting out is not advised until the group reaches a safe place. If you choose to go against this advice you may seriously endanger yourself and others that may have to be called to your rescue should you get into trouble. Should you choose to opt out you will be taking full responsibility for yourself.

BEING ASKED TO LEAVE THE COURSE

If the instructor or mountain guide feels that you are skiing or behaving in a manner that either endangers yourself, other members of the group or public or causes disruption within the group, the instructor or mountain guide will ask you to adjust your skiing and/or behaviour accordingly. Failure to do so could result in being asked to leave the course. In this situation no refunds will be given.

Safety Equipment

Off Piste – Transceiver, Shovel, Probe, Backpack.

On courses that involve off piste skiing in certain areas and snow conditions safety equipment must be carried. This involves wearing a transceiver and carrying a probe and shovel in a backpack. If you are booking onto a ski course involving off piste skiing in these areas and you do not have this equipment we are able to offer a hire service to this equipment of £20 for the duration of the course.

Using A Transciever – Companion Rescue

On all courses involving off piste skiing, using a transciever to locate a companion is essential. If you are not familiar with using a transciever the instructor or mountain guide will train you accordingly. You will be required to be able to use the transciever to locate a companion in a scenario situation within a certain time. Failure to be able to use the transciever to locate a companion within the specified time will mean you will be unable to join the group for off piste skiing until you can show competency as requested. Further training will be organised and once you can complete the requested profficiency test you will be able to rejoin the off piste course. In extreme cases where the client is unable to learn to use the safety equipment provided as requested then you will not be able to join the group for off piste skiing. Alternative arrangements will be organised however Inspired To Ski will not be liable for any cost involved in making alternative arrangements.

Helmet: All Courses

We recommend the wearing of a safety helmet on all Inspired To Ski courses. If you are a strong level 5 or level 6 and venturing into demanding terrain with hazards, failure to wear a helmet could affect the decision of the instructor or mountain guide to lead you into certain terrain. You may be required to move into a group that is venturing into less demanding terrain with less hazards.

Refunds

No refunds for missing course time can be given. In the event of Inspired To Ski being unable to deliver the course as promised in the booking conditions, website and literature (for example due to staff illness or injury) we will refund on a pro rata basis any time missed or transfer missed time to a future course.

Insurance

It is your responsibility to make sure you have adequate insurance cover for the ski course you have booked on. All Courses Your insurance must cover you for off-piste skiing. Ideally if you are experienced you want your insurance to cover you off piste skiing unaccompanied. Check your policy

Recommended Insurance Brokers:

mpibrokers

Ski Club of Great Britain

2. Booking Details

We (Inspired to Ski Sports Ltd) are able to make the booking for you for the COURSE aspect. However, as in the LIABILITY SECTION of these Terms and Conditions, your contract is made directly with the instructor that is taking you on this course. . These instructors are not employees of Inspired To Ski. Therefore when under their care your contract is directly with them. Should you be involved in any dispute involving an instructor or mountain guide where the dispute involves insurance then this will be direct with the organisation that provides their insurance not Inspired To Ski. In these booking conditions all mention of instructors and mountain guides are those that are working on behalf of Inspired To Ski and are not Inspired To Ski employees.

Office Times

Staff

The office staff aim to do their utmost to deal with your booking and any enquiries you have to the best of their ability. However with such a specialist programme, questions are often of a more complex nature which may require the office staff to seek further information from our team of professionals. We ask for your patience. The staff will seek out all the information you require and get back to you as soon as they can. If you wish to email Sally direct please do.

Booking Contracts. If you have booked your own package.

If you have booked accommodation, your contact is direct with the Tour Operator you have booked with, not INSPIRED TO SKI. If we help with recommendations, these are purely recommendations and INSPIRED TO SKI have no control over your booking. Booking conditions and your contact are with the operator you book with.

Booking / Final payment

If booking just a course only we will ask for FULL PAYMENT for the course. A deposit of £50 as far as cancellation details go.  We will dispatch a confirmation invoice, please check all details carefully.

Cancellation charges for the course are if booking packages, please check with the Tour Operator you are booking with. We are for full payment for course on booking, however, if you need to cancel your course, please find the below cancelation details.

• Before 10 weeks – Administration Fee of £10-20.
• Within 8 weeks loss of deposit (£50.00 deposit )
• Within 4 – 8 weeks 80%
• Within 0 – 4 weeks 100%

3. Skiing Level

Half day courses: Each instructor runs two Courses per day. One in the morning and another in the afternoon. Unless otherwise stated (e.g. 3 day Performance Courses/Full day courses). We cannot guarantee whether your course will be in the morning or in the afternoon. If you are with partners or friends who are a different level, you may find that your course times are different. To help when this occurs we try to alternate course times from day to day, so that you are able to ski with your friends. To get the best from the course it is important that you place yourself in to the appropriate group for your level.

Minimum Level

If your skiing level is well below the rest of the group and we consider it unsafe or detrimental to your performance to continue with the group, we will use the course fee paid to purchase either private lessons or to slot you in to another appropriate course with other organisations in the resort. We will make sure that you receive the best training possible under the circumstances.

How we work the groups

At the welcome meeting our instructors will chat with you to confirm your level and slot you in to the appropriate group using the levels described in this brochure. During or after the first day we may then re-arrange the groups if necessary to ensure each person is in the most appropriate group for their level. It is paramount that if you feel that you are not in the correct group for whatever reason that you speak to your instructor and the trainer who is heading the course immediately to identify your concerns

We sell to an average of 6/7 skiers but our maximum is usually 8.

Moving between levels

There is normally flexibility to move between groups during the week if you would like to ski faster and tackle more demanding slopes or vice versa. If however, changing groups means going above our maximum number per group we will not be able to arrange this. All our trainers are very skilled at developing performance within each group to cater for slight variations in levels of ability.

Instructors

If you would like to know which instructors will be working on each course we have identified this click here. This may change as numbers on courses vary. We cannot guarantee which instructor will be working with you. They have all been selected for their personality, modern and innovative approach to ski teaching and similar philosophies. On occasions we may need to use instructors that are not shown within this website/brochure, any instructor used will have similar qualifications, experience and philosophies.

Your progress

IIt is important that if for one reason or another you feel you are not progressing as quickly as you would like, let us know straight away and we can restructure the course accordingly without delay.

Weather

Occasionally due to extreme weather conditions it is possible that all ski lifts may close for safety reasons with no skiing available. Inspired To Ski and our instructors are not liable for these unforeseen circumstances. If we are unable to run our training on snow we will supplement this with other off snow activities.

Snow

We have selected resorts which have good track records with snow and are appropriate for the courses we run. However, occasionally the snow conditions may not be the best hoped for. In these circumstances we will run our courses to the best of our ability with the prevailing conditions. If in extreme situations there is a lack of snow in the resort we are running the course, we may decide to travel to other nearby resorts with superior conditions in order to get the maximum benefit from the course. The costs of traveling to other resorts are not included in the price and will need to be met by each client.

Insurance

On booking a course it is essential that you have adequate insurance cover. On booking on any of our courses (except Novice & Nervous Week) you will need to make sure your insurance covers you for off-piste skiing which most insurance companies now offer as a standard practice. Some insurance only covers off-piste skiing whilst under the guidance of mountain guides and instructors. If you intend too ski off-piste, please check that your insurance had appropriate cover.

FIS SKIERS CODE OF CONDUCT

It is the responsibility of every skier whether skiing by themselves or in a Inspired To Ski group to adhere to the FIS skiers Code of Conduct as summarised below. Failure to do so, could lead to civil and criminal liability in the event of an accident. More detailed versions can be obtained from the FIS website.

1. Respect For Others

Skiers must behave in such a way that they do not endanger or prejudice others. Skiers are responsible for their behaviour and their equipment.

2. Control Of Speed and Skiing

Skiers must ski in control. They must adapt their speed and manner of skiing to their personal ability and to the prevailing conditions.

3. Choice Of Route

Skiers coming from behind must choose their route so as to not endanger skiers ahead. In other words, the skier in front/below always has priority.

4. Overtaking

Skiers may overtake other skiers above or below and to the right or the left, provided they leave enough space for the overtaken skier to make any voluntary or involuntary movement.

5. Entering And Starting

Skiers entering a marked run or setting off must look up and down the run to make sure that they can do so without endangering themselves or others.

6. Stopping On The Piste

Unless absolutely necessary, skiers must avoid stopping on the piste in narrow places or where visibility is restricted. After a fall in such a place the skier must move clear of the piste as soon as possible.

7. Climbing And Descending On Foot

Whether climbing or descending on foot, skiers must keep to the side of the piste.

8. Respect For Signs And Markings

Skiers must respect all signs and markings.

9. Assistance

At accidents all skiers are duty-bound to assist. Hit and run offences in skiing will incur a criminal conviction similar to hit and run offences on the road.

10. Identification

All skiers and witnesses, whether a responsible party or not, must exchange names and addresses following an accident.

COMPLAINTS

If you have any complaints please speak directly to the instructor, mountain guide or an INSPIRED TO SKI representative immediately during your ski course. They will help rectify the problem as soon as possible if they can. Failure to speak with anyone during your stay could invalidate any complaint you may choose to make after your return. If you are still unsatisfied on your return please write directly to INSPIRED TO SKI.

INSPIRED TO SKI AND YOUR PERSONAL DATA

This is the INSPIRED TO SKI Privacy Statement. It sets out how we deal with your personal data. If you have any queries about this statement, please contact us by email info@inspiredtoski.com

Privacy Policy

Changes to our privacy policy 

We understand and respect the importance of your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully. You are responsible for ensuring that the other members of your party are aware of the content of this Privacy Policy and are in agreement with you supplying their personal data to us to make a booking or other purchase on their behalf. By making a booking/purchase or submitting your personal data to us, you agree to the transfer, storing or processing of it as set out below.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  If you do not agree to our use of your personal data as set out below we cannot accept your booking and you should not use this website. 

Information we may collect from you and why we collect it

When you make a booking or enquiry, we will collect certain personal data about you and about any other person you include on your booking.  This will be information such as name, address, email address, telephone number, date of birth, and personal requirements. We need to collect this information in order to arrange your lessons and other services you are requesting.   

We may also collect personal data about you in the following circumstances

If you enter a competition or promotion, complete a survey, or if you report a problem. If you actively sign up to receive email newsletters from us, (although you will be given the option to opt-out of such use). If you contact us, we may keep a record of your email or phone number.

When you browse our website

We may collect information about your computer including, where available, your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We use google analytics to understand how users interact with our website.

Transfer and use of your information

We hold your e-mail address and name within Vertical Response systems and will send occasional newsletters by e-mail. As from 25th May 2018, you will need to opt-in for this and all future newsletters will have an option to ‘unsubscribe’. Vertical Response systems are highly secure and are compliant with GDRP regulations. If you make an enquiry with us, we will hold your data within our reservations system, this is managed by Smart Wolf systems a UK based company with highly secure servers. 

Use of your personal details by third parties

Your data will not be sold or given to other third party unless requested by yourself. 

How We Use Your Information

We use information held about you as stated below: To communicate with you regarding your booking or enquiry To notify you about changes to our service For resolving complaints and dealing with disputes; For preventing and detecting fraudulent or criminal activity; 

Marketing Use

With reference to the above, if you have made an enquiry from us, your personal data may be used to contact you by electronic means (e-mail or text message) with information and offers relating to our products similar to those about which you enquired. We use MailChimp for email newsletters. We send out occasional newsletters to everyone who has made an enquiry with us. Every newsletter that an option to opt out. 

Your right to access any personal data we hold

You have the right to ask for full details of the personal information we hold on you at any time, by contacting us.

Data Security 

The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted, therefore any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and to try to prevent any unauthorised access to it. All information you provide to us is stored on secure servers. For all e-mail, we use SSL security. 

Links To Third Party Web Sites 

Our website contains links to and from the websites of our partners and other third parties. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for these 3rd party websites. Please check these policies before you submit any personal data to these websites. ERGENCY TELEPHONE CONTACTS

Telephone: 00 44 7885 630340

Email

If you have any enquiries please do not hesitate to email Sally direct on sally@inspiredtoski.com

Inspired to Ski is the trading name for Inspired to Ski Sports Limited Registered in England No 07805573.